Terms & Conditions

Terms & Conditions

Cores:

Core exchanges must be returned within 20 days from the shipment date, rebill will be issued if we don't receive within that time. Late cores received between 21-60 days will be given 50% credit of the rebill amount. Cores received after 61 days will be given 0% credit of the rebill amount.

Return for Restock:

You must request a RMA to return our parts within 15 days from shipment date and we must receive the return part within 20 days of the shipment date. There will be no credit issued and the part will be processed as a core if we don't receive it within 20 days. If received within 20 days, credit is given as follows: An unopened return will be charged a 25% restocking fee and opened returns will be charged a 30% restocking fee.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping:

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.